Terms of Service
Last updated: June 1, 2026
1. Agreement
By creating an account or using Luminous (the “Service”), you agree to these Terms of Service and to our Privacy Policy. If you don't agree, please don't use the Service.
2. Who we are
Luminous is operated by Luminous Labs (“Luminous”, “we”, “us”). You can reach us at desilvayalina@gmail.com.
3. Eligibility
You must be at least 18 years old, or the age of majority where you live, to purchase paid services. If you are under that age, you may use Luminous only with permission from a parent or legal guardian. By using the Service you confirm that the information you provide is accurate and that you have authority to use the Service.
4. Your account
You're responsible for keeping your credentials secure and for all activity under your account. Notify us immediately of any unauthorised access. We may suspend or terminate accounts that violate these Terms.
5. Subscriptions, billing & refunds
Paid plans renew automatically each billing period until cancelled. You can cancel anytime from your account — access continues until the end of the current period. We offer a 30-day money-back guarantee on first-time paid subscriptions as described in our Refund Policy. Taxes may apply based on your location. Prices may change with at least 30 days' notice.
6. Acceptable use
You agree not to: (a) scrape, reverse-engineer, or bulk-extract our market data; (b) resell or sublicense the Service; (c) use Luminous to spam recruiters, candidates, or any third party; (d) upload malicious code or attempt to disrupt the Service; (e) use the Service in violation of any law or third-party right.
7. AI outputs, career guidance & no guarantees
Luminous uses AI to generate insights, roadmaps, resume feedback, salary context, and career recommendations. Outputs may be inaccurate, incomplete, outdated, or unsuitable for your specific situation and are provided for informational purposes only. Luminous does not guarantee job offers, interviews, salary increases, promotion outcomes, admissions outcomes, visa or immigration outcomes, or employer decisions. The Service is not a substitute for professional career, legal, financial, tax, immigration, medical, or mental-health advice. You are responsible for evaluating outputs before acting on them.
8. No professional or fiduciary relationship
Using Luminous does not create a lawyer-client, financial-advisor, recruiter, employment-agent, fiduciary, counselling, medical, immigration-consultant, or other professional relationship between you and Luminous or its founder. You should consult a qualified professional before making high-stakes decisions involving employment law, immigration, taxes, finances, health, workplace disputes, or binding contracts.
9. Assumption of risk
You understand that career, hiring, compensation, and workplace decisions involve uncertainty and depend on many factors outside Luminous's control. You use the Service and any AI-generated output at your own discretion and risk. You are solely responsible for applications, negotiations, interviews, employer communications, profile updates, and any other actions you take based on the Service.
10. User content, resumes & sensitive information
You retain ownership of content you submit, including resumes, parsed resume text, prompts, milestones, contact messages, posts, and comments. You grant Luminous a worldwide, non-exclusive licence to host, process, analyze, and display that content solely to operate, secure, support, and improve the Service. Do not upload information you do not have permission to share, and avoid including unnecessary sensitive information such as government identification numbers, financial account numbers, passwords, health records, or confidential employer materials. We do not sell your content and we do not use private content to train third-party models.
11. Community guidelines
The community feed is for sharing wins, questions, and resources. No harassment, hate speech, doxxing, illegal content, or unsolicited promotion. We may remove content or suspend accounts that breach these guidelines.
12. Third-party services
Luminous integrates with third-party providers (e.g. Stripe for payments, OAuth providers for sign-in). Their terms and privacy practices apply to your interactions with them.
13. Intellectual property
The Service, including software, copy, designs, and aggregated data, is owned by Luminous and protected by intellectual property laws. We grant you a limited, revocable, non-transferable licence to use the Service as intended.
14. AS-IS warranty disclaimer
To the maximum extent permitted by law, Career Luminous is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, or uninterrupted operation.
Luminous does not warrant that AI outputs, resume analysis, salary context, market signals, dashboard data, or recommendations will be accurate, complete, timely, error-free, secure, or suitable for your specific circumstances.
15. Exclusion of damages
To the maximum extent permitted by law, Career Luminous, its founder, owners, affiliates, employees, contractors, advisors, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.
This exclusion includes, without limitation, loss of profits, loss of revenue, loss of business, loss of data, data corruption, reputational harm, emotional distress, workplace consequences, career or employment outcomes, missed job opportunities, failed interviews, salary or promotion outcomes, immigration or visa outcomes, decisions made from AI advice, AI errors or omissions, downtime, interrupted access, security incidents outside our reasonable control, or third-party service failures.
16. Absolute liability cap
To the maximum extent permitted by law, in no event shall the total aggregate liability of Career Luminous, Luminous, its founder, owners, affiliates, employees, contractors, advisors, agents, or representatives exceed the exact amount paid by the user to the platform in the twelve (12) months preceding the event giving rise to liability, or fifty dollars ($50.00 CAD), whichever is lesser.
17. No personal liability
To the maximum extent permitted by law, any claim related to the Service must be brought against Luminous and not against any founder, owner, employee, contractor, advisor, officer, director, agent, or representative personally. This section does not limit liability that cannot legally be limited.
18. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold Luminous and its founder, owners, employees, contractors, advisors, agents, and representatives harmless from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Service, violation of law or third-party rights, content you upload or submit, reliance on AI-generated content, employment or career decisions, communications with employers or recruiters, or any dispute between you and a third party.
19. Dispute notices and informal resolution
Before starting a formal claim, you agree to contact us at desilvayalina@gmail.com and give both sides 30 days to try to resolve the issue informally. All official pre-arbitration dispute notices, legal complaints, and legal inquiries must be sent to that email address.
20. Mandatory binding arbitration
To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, the platform, the AI chat advisor, resume analysis, subscriptions, payments, refunds, privacy practices, or any relationship between you and Luminous must be resolved exclusively through final and binding individual arbitration rather than in a court of law. The arbitration must be conducted in Ottawa, Ontario, Canada, in English, under Ontario law, by a single neutral arbitrator. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, scope, validity, or enforceability of these Terms, this arbitration agreement, the class action waiver, and any limitation-of-liability or damages provision. Nothing in this section prevents either party from seeking urgent injunctive relief in a court of competent jurisdiction where such relief cannot practically wait for arbitration, and nothing limits rights that cannot legally be waived.
21. Class action waiver
To the maximum extent permitted by law, disputes must be handled individually and not as a class, collective, representative, private attorney general, or consolidated action. You and Luminous each expressly waive the right to participate as a plaintiff, claimant, or class member in any class, collective, representative, or consolidated legal action. If this class action waiver is found unenforceable for a particular claim, that claim must proceed only as permitted by applicable law and the remainder of these Terms remain in effect.
22. Governing law and Ottawa venue
These Terms and any dispute, claim, arbitration, or permitted legal proceeding arising from or relating to the Service are governed exclusively by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. To the maximum extent permitted by law, any arbitration or permitted court proceeding must take place strictly in Ottawa, Ontario, Canada, and you consent to that exclusive venue and jurisdiction.
23. Severability and savings
If any provision of these Terms, including any arbitration, class action waiver, liability cap, warranty disclaimer, damages exclusion, indemnity, jurisdiction, or venue provision, is found by an arbitrator, court, regulator, or other legal authority to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed only to the extent necessary. The remaining provisions will continue in full force and effect.
24. Termination
You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms. Sections that by their nature should survive termination (e.g. IP, disclaimers, liability) will continue to apply.
25. Changes to these Terms
We may update these Terms occasionally. If changes are material, we'll notify you by email or in-app at least 14 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms.
26. Legal notices and complaints
All dispute notices, legal complaints, legal inquiries, and questions about these Terms must be sent to desilvayalina@gmail.com.